TalkTalk Telecom
Trading impact of cyber attack £15m
Life is not yet entirely back to normal at TalkTalk Telecom after its cyberattack in the autumn, but the company is encouraged enough to put out some profit and dividend forecasts for the current financial year to the end of March and the next one.
These are not normally released at the third-quarter stage, but the numbers indicate that if you strip out all the one-off costs, profits are moving forward strongly as the company adds to its average revenues per customer by selling more services.
The drop in customers because of the attack, a net loss of 101,000, was probably not as bad as some had expected, helped by the decision to offer a free upgrade.